• Location:
  • Salary:
  • Job type:
  • Posted:
    1 year ago
  • Category:
  • Deadline:
    February 12, 2019

Job description

To provide general administrative and clerical services to facilitate the achievement of efficiency and effectiveness in service delivery, records management (documentation) and customer satisfaction within the assigned area of operations. The incumbent will be required to both take direction and work intuitively to support the completion of Department’s goals and objectives in a professional manner

Key activities

  1. Actively participates in the department’s service delivery and strategic planning sessions
  2. Works cooperatively with all team members to support the achievement of work plan activities designed to achieve identified goals and objectives
  3. Operates office equipment such as computers, fax machines, photocopiers, voice mail messaging systems and computer scanning equipment to complete department tasks
  4. Performs clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings for the Manager or designate
  5. Coordinates and organizes department meetings and conferences including meeting venue bookings, catering requirements, sets up the room with audio-visual equipment and flip charts and tends to other requirements of department meetings
  6. Completes internal and external correspondence, legal documents, form letters and other documents, and distributes them as directed; Prepares meeting agendas, records and distributes meeting minutes, and maintains organized files of same
  7. Coordinates any required repairs to office equipment; Coordinates and completes significant special projects independently or in cooperation with other groups as directed by the Manager, or designate
  8. Arranges for department team travel including making hotel accommodations and land and air transportation bookings
  9. Maintains adequate office supply of all department supplies used within the department
  10. Understands and adheres to all Agency policies and procedures


Education required

  1. Recognized Diploma in Office Administration or Equivalent.
  2. Knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (MS Word, Excel, PowerPoint, Outlook and Access).

Experience required

  1. A minimum of 2 years’ of administrative experience with increasing responsibility.

Critical success factors

  1. Attention to Detail
  2. Problem Solving
  3. Customer Focus
  4. Continuous Improvement
  5. Commercial Awareness
  6. Action Orientation
  7. Drive for Results
  8. Team orientation
  9. Interpersonal Skills (Communication)
  10. SHERQ.


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