Artisan- Heating Ventilation and Air Conditioning (HVAC)
To install, service, maintain and repair refrigeration and air conditioning plants to ensure effective air conditioning of the power plant and offices.
Framework for Operation – The jobholders works within procedures.
Tools and Equipment – The jobholder uses complex tools and equipment.
Supervision – The jobholder is supervised on the basis of end results.
Performs a variety of standard tests that require moderate judgment.
- Data Collection & Analysis
Selects appropriate data from information provided by others and inputs that data into spreadsheets or standard formats.
Works within current compliance processes, systems and procedures and reports shortcomings
Performs simple facilities tasks by following established procedures to support others.
- Improvement / Innovation
Implements improvements and carries out simple change management tasks by following established procedures to support others.
- Installation, Maintenance and Repair
Performs standard installation, maintenance and repair activities under detailed guidance, while also troubleshooting basic technical and/or operational problems by applying previously defined matching solutions.
- Operating Machine or Equipment
Operates various machines, adjusting work sequence and/or other variables to improve efficiency.
Performs relatively simple testing and quality assurance tasks.
- Safety, Health and Environment
Operates in accordance with policies and rules, while performing routine safety checks on own equipment and workspace.
- A recognized National Craft Certificate (NCC) in Refrigeration and Air Conditioning
- A minimum of 1 year post qualification experience in maintenance and operations environment.
- Supervisory Experience
Basic experience of coordinating the work of others
Critical success factors
- Teamwork and Collaboration
Works cooperatively as part of a team and collaboratively with peers, internally and externally. Specifically, values others’ input; for example, actively bringing people together around a specific problem.
- Responsibility for Safety
Focuses on safety, strives for high standards in safety, health, environmental performance and sets a new standard. Specifically, raises standards; for example, setting and working to meet standards that are higher than legal requirements or previous corporate standards.
Acts proactively to avoid problems or identifies and takes advantage of opportunities. Specifically, is proactive; for example, recognizing and acts on current opportunities or problems and takes action.
- Understanding Others
Takes an active interest in other people. Seeks to understand their individual perspectives and concerns and accurately hears the unspoken or partly expressed thoughts, feelings and concerns of others. Specifically, shows interest in others; for example, asking questions to demonstrate an interest in learning about others’ backgrounds, interests or experiences.
Responds to differences and changes in the internal or external context, taking a flexible approach to reach business outcomes. Specifically, acts flexibly in the moment; for example, altering his/her behavior to fit the situation or get the job done.
- Approach to Thinking
Thinks through situations of varying degrees of complexity and ambiguity, in order to understand them clearly. Specifically, sees basic relationships; for example, identifying simple cause and effect, or pros and cons.
- Attention to Detail
Manages, tracks and attends to multiple pieces of information, bringing order and clarity. Specifically, checks own work; for example, using systems such as checklists to ensure accuracy.
- Business Perspective
Has an understanding of the business context in which they are operating that informs planning and decision making. Specifically, understands the immediate context; for example, understanding what is most important, in his/her role.
- Drive for Results
Focuses on assessing, measuring and improving performance. Shows drive and determination to meet short- and long-term goals. Specifically, improves performance; for example, enhancing and improves the efficiency and effectiveness of processes.
Works without supervision and provides technical guidance when required on creating relevant, lucid and effective reports.
- Data Management
Works under guidance (but not constant supervision) to acquire, organize, protect and process data to fulfill business objectives.
Works with guidance (but not constant supervision) to achieve full compliance with applicable rules and regulations in management and/or operations.
- Data Collection and analysis
Works under guidance (but not constant supervision) to analyze data trends for use in reports to help guide decision making.
- Health and Safety
Manages and applies safe systems of work without supervision and provides technical guidance when required.
- Planning and Organizing
Works with guidance (but not constant supervision) to plan, organize, prioritize and oversee activities to efficiently meet business objectives.
- Policy and Regulation
Works with guidance (but not constant supervision) to interpret and apply knowledge of laws, regulations and policies in area of expertise.
- Review and Reporting
Works with guidance (but not constant supervision) to review and create relevant, lucid and effective reports.
- Risk Management
Identifies, assesses, prioritizes and manages risks in a production process with guidance (but not constant supervision)
- Verbal Communication
Uses clear and effective verbal communications skills with guidance (but not constant supervision) to express ideas, request actions and formulate plans or policies.