Basis and Authorisation Specialist
To manage, maintain and support SAP ERP system, monitor system performance and maintain SAP access security on the basis of detailed protocols for efficient business operations.
Autonomy – The job holder works autonomously.
Nature of tasks – The job holder performs complex tasks requiring thorough background knowledge.
Role – The job holder monitors processes and proposes detailed improvements.
Key Performance Areas (Responsibilities and Accountabilities
Uses product specifications to design test procedures and standards.
- Safety, Health and Environment
Delivers own prescribed outcomes and/or provides support services by using the organization’s safety, health and environment systems and protocols.
Advises managers how to apply a wide variety of existing procedures and precedents.
- Operational Management
Provides operational support by performing prescribed routine activities using existing systems and protocols.
Highlights shortcomings and suggests improvements in current compliance processes, systems and procedures within assigned unit and/or discipline.
Delivers specified outcomes and/or provides support services within a designated area of audit control by working within established systems.
Performs standard and non-routine administrative data processing tasks for the principle and gives colleagues advice on the proper performance of departmental processes.
- Data Collection & Analysis
Produces accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats.
- Data Management
Accesses required information for specific purposes using the data management system.
- Document Preparation
Prepares moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarizing data for reports.
- Knowledge Management
Uses the knowledge management system to access required information for specific purposes.
- Needs Assessment
Investigates questions related to existing programs, processes and procedures.
- Solutions Analysis
Navigates a wide variety of existing processes, procedures and precedents to interpret data and identify possible answers.
- Behavioural Competencies (Skills)
Teamwork and Collaboration
Works cooperatively as part of a team and collaboratively with peers, internally and externally. Specifically, values others’ input; for example, actively bringing people together around a specific problem.
Acts proactively to avoid problems or identifies and takes advantage of opportunities. Specifically, is proactive; for example, recognizing and acts on current opportunities or problems and takes action.
- Drive for Results
Focuses on assessing, measuring and improving performance. Shows drive and determination to meet short- and long-term goals. Specifically, strives to meet challenging goals; for example, setting ambitious, but realistic goals for performance improvement (for self and/or own team).
- Analytical Thinking
Thinks through issues by separating out the parts of the problem or situation and thinking things through systematically. Applies judgement on the basis of evidence and reasoning. Specifically, identifies the root causes; for example, using analytical techniques to break a complex problem into component parts.
Responds to differences and changes in the internal or external context, taking a flexible approach to reach business outcomes. Specifically, tries new ways to do things; for example, coming up with alternative methods or ways of working.
- Organizational Systems Thinking
Considers and addresses the organization as a set of interacting systems so as to structure and align organizational ways of working to the strategy or organizational purpose. This is about changing structure, systems, processes (the ‘plumbing’ of the organization) – it is not the interpersonal aspects of leading change. Specifically, identifies areas for change; for example, diagnosing misalignment between the organizational structure or model and the desired outcomes.
- Customer Focus
Identifies and meets the needs of internal and external customers, being continually focused on outcomes for customers. Specifically, improves service; for example, asking for customers feedback and takes action for improvement.
- Attention to Detail
Manages, tracks and attends to multiple pieces of information, bringing order and clarity. Specifically, monitors others’ work; for example, checking to ensure that procedures are followed.
- Information Seeking
A desire to know more and seek information to inform decisions. Specifically, explores; for example, establishing the facts by digging deeper, asking probing questions and challenges first responses.
Functions independently and with confidence in challenging situations. Specifically, expresses confidence in themselves; for example, expressing confidence in own ability or judgment.
- Technical Competencies (Skills)
Planning and Organizing
Works without supervision and provides technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.
- IT Testing
Uses comprehensive knowledge and skills to act independently while guiding and training others on ensuring that IT applications meet required specifications by designing, executing and reporting on tests of systems and services.
- IT Implementation and integration
Works without supervision and provides technical guidance when required on implementing, configuring and optimizing IT systems and services, while ensuring smooth integration with existing IT infrastructure.
- IT Data Management
Works without supervision and provides technical guidance when required on managing information throughout its lifecycle by designing and executing appropriate architectures, policies and practices.
- Database Administration
Works without supervision and provides technical guidance when required on designing, implementing, maintaining and administering databases.
- Commercial Acumen
Applies understanding of the business environment and objectives to develop solutions without supervision, while also providing technical assistance when necessary.
- Business Requirements Analysis
Works without supervision and provides technical guidance when required on analyzing the business requirements that IT solutions must meet.
- Analytical Processes
Works without supervision and provides technical guidance when required on supporting research schedules using appropriate analytical processes and procedures.
- Policy and procedures
Works without supervision and provides technical guidance when required on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives.
Works without supervision and provides technical guidance when required on achieving full compliance with applicable rules and regulations in management and/or operations.
- Data Collection and analysis
Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision making.
- Data Management
Works without supervision and provides technical guidance when required on acquiring, organizing, protecting and processing data to fulfill business objectives.
- Verbal Communication
Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies.
A recognised University Degree in Computer Science, Computer Engineering, Information Technology or Equivalent.
Industry related certification – SAP Basis and Authorisations Certification is required
A minimum of 5 years post qualification experience in an ICT environment, 3 of which should have been in SAP Basis and Authorisations.
Basic experience of coordinating the work of others