• Location:
  • Salary:
  • Job type:
  • Posted:
    7 months ago
  • Category:
  • Deadline:
    May 17, 2019
  • Languages:


Job description

To plan, organise and coordinate cost effective implementation of Property Services initiatives within Service Delivery Department for efficient business operations.

Key activities

1 Operational Management
2 Facilities Management
3 Procurement
4 Project Management
5 Improvement / Innovation
6 Maintenance & Repair
7 Policy Development & Implementation
8 Contract Management
9 Client & Customer Management (Internal and External)
10 People Management
11 Safety, Health and Environment

Education required

  1. • A recognised University Degree in Real Estate, Property Management or Equivalent. .

Experience required

  1. • At least 5 years post qualification experience in Property Management Services or Estates, of which 3 years should have been at management level.

Critical success factors

• Contract Management
• Policy and Regulation
• Verbal Communication
• Risk Management
• Property Specifications
• Project Management
• Negotiations
• Managing Change
• Data Management
• Contract Management
• Commercial Acumen
• Building Valuation
• Building Design
• Data Collection and analysis
• Costing and Budgeting
• Action Planning
• Planning and Organizing
• Policy and procedures

• Approach to Thinking
• Self-Control
• Self-Confidence
• Initiative
• Problem Solving
• Holding People Accountable
• Analytical Thinking
• Team Leadership
• People Development
• Collaborative Influence
• Information Seeking
• Adaptability
• Attention to Detail
• Conceptual Thinking
• Customer Focus
• Drive for Results
• Understanding Others


  • Supervises others to deliver prescribed operational outcomes while working within established systems.
  • Analyzes specified problems and issues to find the best technical and/or professional solutions.
  • Supports others by using strategic planning systems and protocols.
  • Delivers own prescribed outcomes and/or supports others by carrying out designated facilities management activities using existing systems and protocols to ensure optimal utilisation of property as well as revenue generation.
  • Interprets corporate business requirements in order to provide the optimum property and facilities solutions
    Delivers prescribed outcomes for area of responsibility by improving and/or working within established procurement procedures.
  • Plans and arranges for the procurement and disposal of the Company’s property in accordance with fixed assets policies & programmes
  • Delivers own small-scale or medium-scale projects by working within an established program management plan.
  • Develops and executes planned and unplanned maintenance plans in accordance with the set standards
  • Facilitates outsourcing of maintenance services and ensures that service level agreements and contracts are in place and adhered to
  • Identifies shortcomings and suggests improvements to existing processes, systems and procedures, then delivers a plan for a small element of a change management program with guidance from a senior project/program manager.
  • Delivers prescribed outcomes by working within established procedures.
  • Delivers required outcomes by managing day-to-day relationships with contract service providers and working within an established contract management plan (SLAs).
  • Manages relationships with internal and external clients to ensure their needs are met while supporting senior colleagues in managing more important client and customer relationships.
  • Executes a communications plan by working within established communication systems and procedures.
  • Carries out on-the-job training in order to increase the flexibility and capability of the team.
  • Manages the motivation and discipline of staff in area of responsibility in line with laid down procedures to realize the Company’s objectives
  • Manages the performance of the team by working within a performance management system
  • Proposes and implements staff development plans for the area of responsibility to ensure competent, efficient and motivated staff
  • Delivers own prescribed outcomes and/or provides support services by using the organisations safety, health and environment systems and protocols.
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